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C OCM Order Delivery (C_S4CDK_2023)
Participants learn to configure and operate SAP S/4HANA Order and Delivery processes, covering order management, delivery execution, returns handling, output control, and pricing integration, enabling efficient end‑to‑end fulfillment.
Who Should Take This
SAP consultants, functional analysts, or business process owners who specialize in logistics and supply‑chain operations benefit from this certification. They typically have at least one year of experience with SAP S/4HANA and aim to validate their ability to manage orders, deliveries, returns, and pricing while supporting advanced ATP.
What's Covered
1
Domain 1: Order Management Framework
2
Domain 2: Delivery Management
3
Domain 3: Returns
4
Domain 4: Output
5
Domain 5: Pricing Integration
What's Included in AccelaStudy® AI
Course Outline
62 learning goals
1
Domain 1: Order Management Framework
2 topics
Order Management Framework
- Identify the key components, configuration options, and standard process flows for order management framework within the SAP ecosystem
- Configure order management framework settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze order management framework effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key order management framework components, terminology, and standard configuration options available in the SAP system
- Configure order management framework parameters including relevant settings, thresholds, and control indicators for production readiness
Customer Order Processing
- Identify the key components, configuration options, and standard process flows for customer order processing within the SAP ecosystem
- Configure customer order processing settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze customer order processing effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key components, configuration options, and standard process flows for order promising and ATP within the SAP ecosystem
- Configure order promising and ATP settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze order promising and ATP effectiveness using standard metrics and recommend configuration improvements for optimization
- Configure monitoring and alerting for customer order processing processes using standard SAP tools and threshold-based notifications
- Analyze customer order processing performance metrics and KPIs to identify bottlenecks, inefficiencies, and optimization opportunities
2
Domain 2: Delivery Management
2 topics
Delivery Management
- Identify the key components, configuration options, and standard process flows for delivery management within the SAP ecosystem
- Configure delivery management settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze delivery management effectiveness using standard metrics and recommend configuration improvements for optimization
- Configure delivery management parameters including relevant settings, thresholds, and control indicators for production readiness
- Assess the impact of delivery management changes on downstream processes, reporting accuracy, and cross-module integration
Warehouse Fulfillment Execution
- Identify the key components, configuration options, and standard process flows for warehouse fulfillment execution within the SAP ecosystem
- Configure warehouse fulfillment execution settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze warehouse fulfillment execution effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key components, configuration options, and standard process flows for shipping and transportation integration within the SAP ecosystem
- Configure shipping and transportation integration settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze shipping and transportation integration effectiveness using standard metrics and recommend configuration improvements for optimization
- Implement warehouse fulfillment execution data validation rules, consistency checks, and error handling procedures for data quality assurance
- Identify the key warehouse fulfillment execution components, terminology, and standard configuration options available in the SAP system
3
Domain 3: Returns
2 topics
Returns
- Identify the key components, configuration options, and standard process flows for returns and reverse logistics within the SAP ecosystem
- Configure returns and reverse logistics settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze returns and reverse logistics effectiveness using standard metrics and recommend configuration improvements for optimization
- Implement returns workflows including approval routing, escalation rules, and notification settings for process automation
- Name the integration points between returns and other SAP modules including data flows and triggering events
Intercompany Order Processing
- Identify the key components, configuration options, and standard process flows for intercompany order processing within the SAP ecosystem
- Configure intercompany order processing settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze intercompany order processing effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key components, configuration options, and standard process flows for batch and serial number management within the SAP ecosystem
- Configure batch and serial number management settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze batch and serial number management effectiveness using standard metrics and recommend configuration improvements for optimization
- Evaluate intercompany order processing configuration decisions against business requirements and recommend improvements for process optimization
4
Domain 4: Output
2 topics
Output
- Identify the key components, configuration options, and standard process flows for output and document management within the SAP ecosystem
- Configure output and document management settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze output and document management effectiveness using standard metrics and recommend configuration improvements for optimization
- Analyze output performance metrics and KPIs to identify bottlenecks, inefficiencies, and optimization opportunities
- Implement output workflows including approval routing, escalation rules, and notification settings for process automation
Order Analytics
- Identify the key components, configuration options, and standard process flows for order analytics and monitoring within the SAP ecosystem
- Configure order analytics and monitoring settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze order analytics and monitoring effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key components, configuration options, and standard process flows for credit and compliance checks within the SAP ecosystem
- Configure credit and compliance checks settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze credit and compliance checks effectiveness using standard metrics and recommend configuration improvements for optimization
- List the standard order analytics reports, monitoring tools, and diagnostic transactions available for operational oversight
5
Domain 5: Pricing Integration
2 topics
Pricing Integration
- Identify the key components, configuration options, and standard process flows for pricing integration within the SAP ecosystem
- Configure pricing integration settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze pricing integration effectiveness using standard metrics and recommend configuration improvements for optimization
- Describe the pricing integration process flow including prerequisites, execution steps, and expected outcomes in S/4HANA
- Configure monitoring and alerting for pricing integration processes using standard SAP tools and threshold-based notifications
Order Change
- Identify the key components, configuration options, and standard process flows for order change and cancellation within the SAP ecosystem
- Configure order change and cancellation settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze order change and cancellation effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key components, configuration options, and standard process flows for integration with production and procurement within the SAP ecosystem
- Configure integration with production and procurement settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze integration with production and procurement effectiveness using standard metrics and recommend configuration improvements for optimization
- Configure order change output templates, communication channels, and distribution rules for stakeholder notification
Scope
Included Topics
- All topics in SAP S/4HANA Order and Delivery (C_S4CDK_2023).
- Configuration, implementation, and analysis of SAP S/4HANA order management including customer orders, delivery management, warehouse fulfillment, and advanced ATP.
- Integration with other SAP modules and cross-functional processes.
- Best practices, troubleshooting, analytics, and reporting.
Not Covered
- Topics outside this certification scope.
- ABAP programming.
- Basis administration.
- Deprecated functionality.
Official Exam Page
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