Frequently Asked Questions

Everything you need to know about AccelaStudy® AI.

Getting Started

How do I start using AccelaStudy® AI? Create a free account at accelastudy.ai. You'll have immediate access to 79 free courses covering programming, DevOps, computer science, data science, and more. No credit card required.: Create a free account at accelastudy.ai. You'll have immediate access to 79 free courses covering programming, DevOps, computer science, data science, and more. No credit card required.
What are the free courses? 79 courses across Programming (10 languages), DevOps (5), Computer Science (6), Data Science (7), Frameworks (4), Career (5), HubSpot (2), Linux (2), Security (2), AI (11), Emerging Tech (3), Infrastructure as Code (7), and 15 Trivia courses (Harry Potter, Game of Thrones, Lord of the Rings).: 79 courses across Programming (10 languages), DevOps (5), Computer Science (6), Data Science (7), Frameworks (4), Career (5), HubSpot (2), Linux (2), Security (2), AI (11), Emerging Tech (3), Infrastructure as Code (7), and 15 Trivia courses (Harry Potter, Game of Thrones, Lord of the Rings).
Do I need to download anything? No. AccelaStudy® AI runs in your browser. Desktop apps (macOS, Windows, Linux) and a native iOS app are also available for offline study, but the web version is fully featured.: No. AccelaStudy® AI runs in your browser. Desktop apps (macOS, Windows, Linux) and a native iOS app are also available for offline study, but the web version is fully featured.
How is this different from Udemy, Coursera, or Khan Academy? Those platforms deliver the same content in the same order to every student. AccelaStudy® AI builds a real-time model of what you know and adapts every session to target your specific gaps. You skip what you've already mastered and focus only on what you need to learn.: Those platforms deliver the same content in the same order to every student. AccelaStudy® AI builds a real-time model of what you know and adapts every session to target your specific gaps. You skip what you've already mastered and focus only on what you need to learn.

Subscriptions & Pricing

What does each subscription include? Each product is a standalone subscription that gives you access to its specific set of courses. Certs covers 43 certification courses at launch (700+ coming soon). Test Prep covers SAT, ACT, GRE, GMAT, and PSAT. AP covers all 27 AP exams. MCAT and LSAT each cover their respective test sections. See the pricing page for full details.: Each product is a standalone subscription that gives you access to its specific set of courses. Certs covers 43 certification courses at launch (700+ coming soon). Test Prep covers SAT, ACT, GRE, GMAT, and PSAT. AP covers all 27 AP exams. MCAT and LSAT each cover their respective test sections. See the pricing page for full details.
Do I need Certs to use MCAT? No. Each product is completely independent. Subscribe only to the products you need.: No. Each product is completely independent. Subscribe only to the products you need.
Can I subscribe to multiple products? Yes. Subscriptions are independent and can be held simultaneously.: Yes. Subscriptions are independent and can be held simultaneously.
What is the launch promotion? Subscribe to AccelaStudy Certs before May 1, 2026 and lock in $29/mo for life (regular price $49/mo). The rate stays locked as long as your subscription remains active.: Subscribe to AccelaStudy Certs before May 1, 2026 and lock in $29/mo for life (regular price $49/mo). The rate stays locked as long as your subscription remains active.
What happens if I cancel and resubscribe? If you cancel a launch-priced subscription and resubscribe after May 1, the regular price applies. The launch rate is only preserved on continuously active subscriptions.: If you cancel a launch-priced subscription and resubscribe after May 1, the regular price applies. The launch rate is only preserved on continuously active subscriptions.
Is there a free trial? Every registered user has immediate access to 79 free courses with the full adaptive engine. That is the trial. No time limit, no credit card, no feature restrictions on free courses.: Every registered user has immediate access to 79 free courses with the full adaptive engine. That is the trial. No time limit, no credit card, no feature restrictions on free courses.
What payment methods do you accept? All major credit and debit cards via Stripe. Apple Pay and Google Pay are supported where available.: All major credit and debit cards via Stripe. Apple Pay and Google Pay are supported where available.
Can I switch between monthly and annual billing? Yes. Switch at any time from your account settings. Annual billing saves 20%.: Yes. Switch at any time from your account settings. Annual billing saves 20%.
Do you offer student discounts? The 79 free courses are available to everyone. For paid subscriptions, the launch promotion ($29/mo Certs) is the best available rate.: The 79 free courses are available to everyone. For paid subscriptions, the launch promotion ($29/mo Certs) is the best available rate.
What is your refund policy? Contact support within 7 days of your first payment for a full refund. No refunds after 7 days, but you can cancel at any time and retain access through the end of your billing period.: Contact support within 7 days of your first payment for a full refund. No refunds after 7 days, but you can cancel at any time and retain access through the end of your billing period.

How It Works

How does the adaptive engine work? The engine builds a detailed map of your knowledge at the concept level and updates it after every interaction. It identifies what you know, what you don't, and why you're struggling. Then it selects the activity that will teach you the most in the least time.: The engine builds a detailed map of your knowledge at the concept level and updates it after every interaction. It identifies what you know, what you don't, and why you're struggling. Then it selects the activity that will teach you the most in the least time.
What are the 20 activity formats? Selected Response, Constructed Response, Drag-and-Drop, Simulation, Oral Explanation, Timed Recall, Error Detection, Flashcard Review, Case Study Analysis, Code Sandbox, Diagram Manipulation, Scenario-Based Assessment, Procedural Step Sequencing, Minimal Pair Contrast, Collaborative Problem Solving, Role-Play Conversation, Annotation Markup, Portfolio Artifact Review, Practice Exam, and Self-Assessment.: Selected Response, Constructed Response, Drag-and-Drop, Simulation, Oral Explanation, Timed Recall, Error Detection, Flashcard Review, Case Study Analysis, Code Sandbox, Diagram Manipulation, Scenario-Based Assessment, Procedural Step Sequencing, Minimal Pair Contrast, Collaborative Problem Solving, Role-Play Conversation, Annotation Markup, Portfolio Artifact Review, Practice Exam, and Self-Assessment.
What is Autopilot? Set your target exam date and daily study time, and the system generates a personalized study plan. It picks your daily activities, adapts when you miss days, and tells you when you're ready to take the exam.: Set your target exam date and daily study time, and the system generates a personalized study plan. It picks your daily activities, adapts when you miss days, and tells you when you're ready to take the exam.
How does pass probability prediction work? The system simulates thousands of possible exam outcomes based on your current proficiency across all tested topics and produces a projected pass probability with a confidence range.: The system simulates thousands of possible exam outcomes based on your current proficiency across all tested topics and produces a projected pass probability with a confidence range.
Can I upload my resume? Yes. Upload a PDF, DOCX, or text resume and the engine maps your professional experience and certifications to your knowledge profile. You start with credit for what you already know instead of from zero.: Yes. Upload a PDF, DOCX, or text resume and the engine maps your professional experience and certifications to your knowledge profile. You start with credit for what you already know instead of from zero.
What is cross-course knowledge transfer? Knowledge you prove in one course carries forward to related courses. Pass AWS Cloud Practitioner and start AWS Solutions Architect Associate with credit for the foundational concepts you've already demonstrated.: Knowledge you prove in one course carries forward to related courses. Pass AWS Cloud Practitioner and start AWS Solutions Architect Associate with credit for the foundational concepts you've already demonstrated.

Labs & Simulators

What are the console simulator labs? 2,000+ hands-on lab exercises with screen-for-screen simulated cloud consoles for AWS, Azure, and GCP. You perform real tasks (launch instances, configure storage, write policies) in a safe environment. No cloud account required.: 2,000+ hands-on lab exercises with screen-for-screen simulated cloud consoles for AWS, Azure, and GCP. You perform real tasks (launch instances, configure storage, write policies) in a safe environment. No cloud account required.
How many AWS services are simulated? 25 services including EC2, S3, IAM, VPC, Lambda, RDS, CloudFormation, DynamoDB, SNS, SQS, and more.: 25 services including EC2, S3, IAM, VPC, Lambda, RDS, CloudFormation, DynamoDB, SNS, SQS, and more.
What is the Code Sandbox? An in-browser Python execution environment. Write, run, and test code directly inside the learning interface.: An in-browser Python execution environment. Write, run, and test code directly inside the learning interface.
Do labs count toward my proficiency? Yes. Completing lab checkpoints updates your knowledge model just like any other activity.: Yes. Completing lab checkpoints updates your knowledge model just like any other activity.

ACES Certifications

What are ACES certifications? ACES (AccelaStudy Certified Employee Skills) are multi-course credentials that verify sustained proficiency across a set of related courses. There are 10 certifications across three tiers: Associate, Professional, and Expert.: ACES (AccelaStudy Certified Employee Skills) are multi-course credentials that verify sustained proficiency across a set of related courses. There are 10 certifications across three tiers: Associate, Professional, and Expert.
Are ACES certifications free? Yes. All courses required for ACES certifications are free-tier courses. No subscription is required to earn any ACES credential.: Yes. All courses required for ACES certifications are free-tier courses. No subscription is required to earn any ACES credential.
How do ACES certifications differ from traditional certifications? Traditional certifications capture a single-point-in-time exam score. ACES credentials are continuously verified. If your proficiency decays, the certification enters a 14-day grace period for remediation. They are living credentials.: Traditional certifications capture a single-point-in-time exam score. ACES credentials are continuously verified. If your proficiency decays, the certification enters a 14-day grace period for remediation. They are living credentials.
Can employers verify my ACES certification? Yes. Every ACES credential has a public verification URL. Employers and recruiters can verify the credential's status, your proficiency levels, and the claim date in real time.: Yes. Every ACES credential has a public verification URL. Employers and recruiters can verify the credential's status, your proficiency levels, and the claim date in real time.

Accessibility

Is AccelaStudy® AI accessible? Yes. The platform meets WCAG 2.1 Level AA standards. All screens, all 20 activity formats, and all visualizations are fully accessible via keyboard, screen reader, and assistive technologies.: Yes. The platform meets WCAG 2.1 Level AA standards. All screens, all 20 activity formats, and all visualizations are fully accessible via keyboard, screen reader, and assistive technologies.
Does it work with screen readers? Yes. Tested with VoiceOver, NVDA, and JAWS. Semantic HTML, ARIA labels, and live regions are used throughout.: Yes. Tested with VoiceOver, NVDA, and JAWS. Semantic HTML, ARIA labels, and live regions are used throughout.
Can I disable animations? Yes. The platform respects the prefers-reduced-motion system setting. All animations and transitions are disabled when this preference is active.: Yes. The platform respects the prefers-reduced-motion system setting. All animations and transitions are disabled when this preference is active.
Are timed activities accessible? Yes. Timed activities offer extended time settings. All activity formats include keyboard-based alternatives (e.g., keyboard reordering for drag-and-drop).: Yes. Timed activities offer extended time settings. All activity formats include keyboard-based alternatives (e.g., keyboard reordering for drag-and-drop).

Privacy & Security

Does AccelaStudy® AI track me? No. Zero tracking cookies. Zero third-party analytics. Zero tracking pixels. Your learning data is yours.: No. Zero tracking cookies. Zero third-party analytics. Zero tracking pixels. Your learning data is yours.
Where is my data stored? Your data is stored on servers in the United States, encrypted at rest and in transit.: Your data is stored on servers in the United States, encrypted at rest and in transit.
Can I delete my account and data? Yes. Contact support to request full account deletion. All personal data and learning history will be permanently removed.: Yes. Contact support to request full account deletion. All personal data and learning history will be permanently removed.