C_C4H51_2404
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C C4H51 Customer Data Cloud (C_C4H51_2404)
The SAP Customer Data Cloud (C_C4H51_2404) certification course teaches the architecture, social login integration, profile management, data schema, and data flow, enabling professionals to implement secure, unified customer identity and consent solutions.
180
Minutes
80
Questions
65
Passing Score
$250
Exam Cost
Who Should Take This
It is intended for SAP consultants, solution architects, and developers with 1–3 years of experience in identity or customer data platforms who aim to design, configure, and optimize SAP Customer Data Cloud implementations. Learners seek to validate their expertise and advance toward senior roles in digital trust and personalization.
What's Covered
1
Domain 1: Customer Data Cloud Architecture
2
Domain 2: Social Login Integration
3
Domain 3: Customer Profile Management
4
Domain 4: Data Schema
5
Domain 5: Data Flow
What's Included in AccelaStudy® AI
Adaptive Knowledge Graph
Practice Questions
Lesson Modules
Console Simulator Labs
Exam Tips & Strategy
20 Activity Formats
Course Outline
62 learning goals
1
Domain 1: Customer Data Cloud Architecture
2 topics
Customer Data Cloud Architecture
- Identify the key components, configuration options, and standard process flows for Customer Data Cloud architecture within the SAP ecosystem
- Configure Customer Data Cloud architecture settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze Customer Data Cloud architecture effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key customer data cloud architecture components, terminology, and standard configuration options available in the SAP system
- Configure customer data cloud architecture parameters including relevant settings, thresholds, and control indicators for production readiness
Identity Management Configuration
- Identify the key components, configuration options, and standard process flows for identity management configuration within the SAP ecosystem
- Configure identity management configuration settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze identity management configuration effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key components, configuration options, and standard process flows for registration and authentication within the SAP ecosystem
- Configure registration and authentication settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze registration and authentication effectiveness using standard metrics and recommend configuration improvements for optimization
- Configure monitoring and alerting for identity management configuration processes using standard SAP tools and threshold-based notifications
- Analyze identity management configuration performance metrics and KPIs to identify bottlenecks, inefficiencies, and optimization opportunities
2
Domain 2: Social Login Integration
2 topics
Social Login Integration
- Identify the key components, configuration options, and standard process flows for social login integration within the SAP ecosystem
- Configure social login integration settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze social login integration effectiveness using standard metrics and recommend configuration improvements for optimization
- Configure social login integration parameters including relevant settings, thresholds, and control indicators for production readiness
- Assess the impact of social login integration changes on downstream processes, reporting accuracy, and cross-module integration
Consent
- Identify the key components, configuration options, and standard process flows for consent and preference management within the SAP ecosystem
- Configure consent and preference management settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze consent and preference management effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key components, configuration options, and standard process flows for GDPR and privacy compliance within the SAP ecosystem
- Configure GDPR and privacy compliance settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze GDPR and privacy compliance effectiveness using standard metrics and recommend configuration improvements for optimization
- Implement consent data validation rules, consistency checks, and error handling procedures for data quality assurance
- Identify the key consent components, terminology, and standard configuration options available in the SAP system
3
Domain 3: Customer Profile Management
2 topics
Customer Profile Management
- Identify the key components, configuration options, and standard process flows for customer profile management within the SAP ecosystem
- Configure customer profile management settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze customer profile management effectiveness using standard metrics and recommend configuration improvements for optimization
- Implement customer profile management workflows including approval routing, escalation rules, and notification settings for process automation
- Name the integration points between customer profile management and other SAP modules including data flows and triggering events
Progressive Profiling Setup
- Identify the key components, configuration options, and standard process flows for progressive profiling setup within the SAP ecosystem
- Configure progressive profiling setup settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze progressive profiling setup effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key components, configuration options, and standard process flows for identity resolution and matching within the SAP ecosystem
- Configure identity resolution and matching settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze identity resolution and matching effectiveness using standard metrics and recommend configuration improvements for optimization
- Evaluate progressive profiling setup configuration decisions against business requirements and recommend improvements for process optimization
4
Domain 4: Data Schema
2 topics
Data Schema
- Identify the key components, configuration options, and standard process flows for data schema and field management within the SAP ecosystem
- Configure data schema and field management settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze data schema and field management effectiveness using standard metrics and recommend configuration improvements for optimization
- Analyze data schema performance metrics and KPIs to identify bottlenecks, inefficiencies, and optimization opportunities
- Implement data schema workflows including approval routing, escalation rules, and notification settings for process automation
Screen Set Customization
- Identify the key components, configuration options, and standard process flows for screen set customization within the SAP ecosystem
- Configure screen set customization settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze screen set customization effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key components, configuration options, and standard process flows for webhook and event configuration within the SAP ecosystem
- Configure webhook and event configuration settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze webhook and event configuration effectiveness using standard metrics and recommend configuration improvements for optimization
- List the standard screen set customization reports, monitoring tools, and diagnostic transactions available for operational oversight
5
Domain 5: Data Flow
2 topics
Data Flow
- Identify the key components, configuration options, and standard process flows for data flow and synchronization within the SAP ecosystem
- Configure data flow and synchronization settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze data flow and synchronization effectiveness using standard metrics and recommend configuration improvements for optimization
- Describe the data flow process flow including prerequisites, execution steps, and expected outcomes in S/4HANA
- Configure monitoring and alerting for data flow processes using standard SAP tools and threshold-based notifications
Analytics
- Identify the key components, configuration options, and standard process flows for analytics and reporting within the SAP ecosystem
- Configure analytics and reporting settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze analytics and reporting effectiveness using standard metrics and recommend configuration improvements for optimization
- Identify the key components, configuration options, and standard process flows for integration with CX solutions within the SAP ecosystem
- Configure integration with CX solutions settings including parameters, organizational assignments, and integration points for operational deployment
- Analyze integration with CX solutions effectiveness using standard metrics and recommend configuration improvements for optimization
- Configure analytics output templates, communication channels, and distribution rules for stakeholder notification
Scope
Included Topics
- All topics in SAP Customer Data Cloud (C_C4H51_2404).
- Configuration, implementation, and analysis of SAP Customer Data Cloud including identity management, consent management, profile management, and customer data unification.
- Integration with other SAP modules and cross-functional processes.
- Best practices, troubleshooting, analytics, and reporting.
Not Covered
- Topics outside this certification scope.
- ABAP programming.
- Basis administration.
- Deprecated functionality.
Official Exam Page
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