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2V01825 VVF Support (2V0-18.25)
VMware Certified Professional - vSphere Foundation 9.0 Support (2V0-18.25) teaches professionals systematic troubleshooting across ESXi, storage, networking, and resource availability, emphasizing analysis and strategic resolution for reliable vSphere environments.
135
Minutes
70
Questions
300/500
Passing Score
$250
Exam Cost
Who Should Take This
IT administrators, support engineers, and junior VMware specialists who manage vSphere 9.0 deployments benefit from this certification. They typically have 1–3 years of hands‑on experience and seek to deepen their analytical skills, adopt proven troubleshooting methodologies, and qualify for higher‑level support roles.
What's Covered
1
Domain 1: Troubleshooting Methodology
2
Domain 2: ESXi Troubleshooting
3
Domain 3: Storage Troubleshooting
4
Domain 4: Network Troubleshooting
5
Domain 5: Resource and Availability Troubleshooting
6
Domain 6: Security Troubleshooting
7
Domain 7: Upgrade and Lifecycle Troubleshooting
What's Included in AccelaStudy® AI
Adaptive Knowledge Graph
Practice Questions
Lesson Modules
Console Simulator Labs
Exam Tips & Strategy
20 Activity Formats
Course Outline
70 learning goals
1
Domain 1: Troubleshooting Methodology
2 topics
Structured Diagnostics
- Apply structured troubleshooting methodology to VVF issues systematically isolating failures across compute, storage, and network layers.
- Apply support bundle collection and log retrieval procedures for ESXi, vCenter, and vSAN to gather comprehensive diagnostic data.
- Analyze VVF component dependencies to determine investigation priority when multiple symptoms appear simultaneously.
- Analyze log correlation across vmkernel, vpxd, hostd, and vSAN logs using timestamps and task IDs to trace failure chains.
- Design troubleshooting runbooks with decision trees, diagnostic commands, and escalation criteria for common VVF failure scenarios.
Monitoring and Baselines
- Apply vCenter performance monitoring to establish baselines and detect deviations that indicate emerging issues.
- Apply vSphere alarms and Aria Operations integration to create proactive alerting for VVF infrastructure health degradation.
- Analyze historical performance trends to distinguish between gradual capacity exhaustion and sudden component failures.
- Analyze the effectiveness of current monitoring coverage and identify gaps in alerting for critical VVF services.
- Design a comprehensive monitoring framework using vCenter alarms, Aria Operations, and syslog for VVF operational visibility.
2
Domain 2: ESXi Troubleshooting
2 topics
Host Failures
- Apply ESXi troubleshooting for PSOD analysis, host disconnection, management agent failures, and hardware degradation diagnosis.
- Apply esxtop/resxtop for real-time CPU, memory, storage, and network performance analysis on ESXi hosts.
- Analyze ESXi boot failures, disk corruption, and partition issues to determine appropriate recovery procedures.
- Analyze ESXi network connectivity loss differentiating between management network, storage network, and vMotion network failures.
- Design ESXi health monitoring with hardware sensors, predictive failure alerts, and automated host evacuation procedures.
vCenter Troubleshooting
- Apply vCenter service troubleshooting for vpxd crashes, SSO authentication failures, database issues, and inventory sync errors.
- Apply vCenter backup and restore procedures to recover from appliance failures, database corruption, or configuration loss.
- Analyze vCenter performance issues including slow UI response, task queue backlog, and statistics rollup delays.
- Analyze vCenter HA failover events and determine whether automatic failover completed successfully or requires manual intervention.
- Design vCenter resilience procedures with VCHA configuration, backup schedules, and documented recovery playbooks.
3
Domain 3: Storage Troubleshooting
2 topics
vSAN Diagnostics
- Apply vSAN troubleshooting for disk failures, object inaccessibility, resync delays, and cluster partition scenarios.
- Apply vSAN health checks and esxcli vsan commands to diagnose network, disk, and data integrity issues.
- Analyze vSAN object component placement to troubleshoot data availability failures and policy compliance violations.
- Analyze vSAN performance issues including congestion, latency spikes, and the impact of resync operations on workload performance.
- Design vSAN maintenance procedures with disk replacement workflows, capacity monitoring thresholds, and data evacuation procedures.
Datastore Issues
- Apply VMFS troubleshooting for metadata corruption, lock contention, APD/PDL conditions, and multipathing failures.
- Apply NFS datastore troubleshooting for mount failures, stale file handles, and performance degradation from network issues.
- Analyze storage path failures using esxcli storage commands to identify dead paths, path thrashing, and failover issues.
- Analyze the impact of storage failures on VM availability, HA restart behavior, and VMCP response actions.
- Design storage troubleshooting procedures with diagnostic commands, vendor escalation criteria, and data protection safeguards.
4
Domain 4: Network Troubleshooting
2 topics
Virtual Switch Issues
- Apply virtual switch troubleshooting for port group misconfiguration, VLAN errors, uplink failures, and NIC teaming problems.
- Apply VMkernel connectivity troubleshooting for vMotion failures, management network loss, and NFS storage disconnections.
- Analyze distributed switch migration issues and rollback procedures when dvSwitch configuration causes host connectivity loss.
- Analyze MTU mismatch scenarios end-to-end from VM through virtual switch to physical infrastructure causing fragmentation.
- Design network validation procedures with connectivity tests, performance benchmarks, and automated health checks.
Network Partitions
- Apply network partition troubleshooting for HA split-brain scenarios, vSAN network partitions, and management isolation events.
- Apply physical-virtual boundary troubleshooting for trunk configuration errors, STP issues, and LACP negotiation failures.
- Analyze cluster partition scenarios determining impact on HA master election, vSAN data availability, and DRS operations.
- Analyze network redundancy failures identifying single points of failure in uplink, switch, and routing configurations.
- Design network resilience procedures with redundancy validation, failover testing, and partition recovery playbooks.
5
Domain 5: Resource and Availability Troubleshooting
2 topics
DRS and Performance
- Apply DRS troubleshooting for imbalance alerts, failed migrations, rule violations, and unexpected VM placement decisions.
- Apply resource contention troubleshooting differentiating CPU, memory, storage, and network bottlenecks using vCenter metrics.
- Analyze DRS behavior during maintenance mode, host failure, and resource shortage to predict VM migration and placement outcomes.
- Analyze resource pool configuration issues including incorrect reservation, limit, and share settings causing unexpected throttling.
- Design performance troubleshooting procedures with esxtop workflows, metric collection scripts, and baseline comparison methods.
HA and FT Issues
- Apply HA troubleshooting for failover failures, admission control violations, split-brain resolution, and VM restart ordering issues.
- Apply FT troubleshooting for secondary VM failures, FT logging network issues, and compatibility constraint violations.
- Analyze HA event logs to reconstruct failover sequences, identify master election outcomes, and determine VM restart success rates.
- Analyze VMCP response actions for APD and PDL events to determine whether automated responses correctly protected workloads.
- Design availability validation procedures with planned failover testing, HA simulation, and recovery time measurement.
6
Domain 6: Security Troubleshooting
2 topics
Certificate Issues
- Apply certificate troubleshooting for expired certificates, trust chain breaks, and VMCA configuration errors in VVF.
- Apply certificate replacement procedures for vCenter, ESXi, and solution users when certificates become invalid.
- Analyze the impact of certificate expiration on component communication and prioritize replacement order to restore services.
- Analyze custom CA integration issues when enterprises replace VMCA-signed certificates with their own certificate hierarchy.
- Design a certificate lifecycle management strategy with monitoring, proactive renewal, and emergency replacement procedures.
Access and Authentication
- Apply authentication troubleshooting for SSO failures, AD connectivity issues, and locked administrator accounts.
- Apply RBAC troubleshooting to resolve permission errors and identify missing privilege assignments for operational tasks.
- Analyze identity source integration failures including LDAP connectivity, certificate trust, and service account issues.
- Analyze ESXi lockdown mode issues that prevent management access and determine recovery procedures.
- Design access recovery procedures with break-glass accounts, emergency access methods, and audit trail documentation.
7
Domain 7: Upgrade and Lifecycle Troubleshooting
2 topics
Upgrade Issues
- Apply VVF upgrade troubleshooting for pre-check failures, upgrade interruptions, and vLCM remediation errors.
- Apply rollback procedures for failed ESXi upgrades, vCenter upgrades, and vSAN version incompatibilities.
- Analyze upgrade failure logs to identify root causes including disk space, compatibility, network, and dependency issues.
- Analyze the impact of partial upgrades on cluster operations and determine safe paths to completion or rollback.
- Design an upgrade validation strategy with lab testing, staged rollout procedures, and checkpoint verification.
Backup and Recovery
- Apply VVF backup troubleshooting for failed backup jobs, incomplete restores, and backup infrastructure issues.
- Apply vCenter, ESXi, and vSAN component restore procedures from backup for disaster recovery scenarios.
- Analyze backup RPO compliance and identify gaps in backup coverage for critical VVF infrastructure components.
- Analyze disaster recovery scenarios and determine the correct component restore sequence for VVF management plane recovery.
- Design a backup and DR validation program with regular restore testing, recovery time measurement, and procedure updates.
Scope
Included Topics
- VVF troubleshooting methodology, ESXi diagnostics, vCenter issues, storage troubleshooting, networking issues, resource contention, security/certificate problems, and upgrade failures aligned to VCP-VVF Support.
- ESXi logs, esxtop, vCenter services, VMFS/vSAN diagnostics, virtual switch troubleshooting, HA/DRS issues, and support bundle analysis.
Not Covered
- VCF-specific SDDC Manager troubleshooting.
- Architecture and design decisions.
- Third-party tool troubleshooting.
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