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SCM Order Management (1Z0-1074-25)
The Oracle Fusion Cloud Order Management Associate certification course teaches candidates how to process orders, manage fulfillment, handle returns and holds, configure subscriptions, and generate reports and integrations within Oracle Fusion Cloud.
Who Should Take This
It is intended for functional analysts, business consultants, and junior administrators who have foundational knowledge of Oracle Cloud applications and seek to validate their expertise in order management. Learners aim to enhance their ability to design, configure, and troubleshoot order‑to‑cash processes, supporting enterprise‑wide commerce initiatives.
What's Covered
1
Order Processing
2
Fulfillment
3
Returns and Holds
4
Configuration and Subscription
5
Reporting and Integration
What's Included in AccelaStudy® AI
Course Outline
62 learning goals
1
Order Processing
2 topics
Order Entry
- Identify order types: sales orders, return orders, transfer orders, and drop ship orders.
- Configure order entry with customer, items, pricing, scheduling, and shipping instructions.
- Implement order import with batch processing, validation, and error handling for high-volume ordering.
- Analyze order processing to recommend configurations optimizing order accuracy and processing speed.
- Identify the key components and features of Order Entry and describe their primary functions within Oracle Fusion Cloud Order Management Associate.
- Deploy Order Entry with integration to analytics, reporting, and audit services for operational visibility.
- Analyze Order Entry configurations to identify process inefficiencies, gaps, and optimization opportunities.
Pricing
- Describe pricing components: price lists, pricing strategies, adjustments, and promotions.
- Configure pricing rules with price lists, pricing strategies, and tiered pricing for different customer segments.
- Implement pricing adjustments with discounts, promotions, and freight charges for order line pricing.
- Evaluate pricing configurations to recommend strategies maximizing revenue and competitive positioning.
- Configure Pricing with appropriate settings and parameters for a production implementation in Oracle Fusion Cloud Order Management Associate.
- Assess Pricing implementations against best practices to identify gaps and recommend improvements.
- Name the prerequisites, dependencies, and supporting modules required for implementing Pricing.
2
Fulfillment
2 topics
Orchestration
- Identify fulfillment orchestration: order-to-fulfill flow, scheduling, and reservation processing.
- Configure fulfillment orchestration with processing rules, sourcing rules, and fulfillment task assignment.
- Implement ATP (available-to-promise) checking with sourcing rules and supply-demand matching.
- Analyze fulfillment processes to recommend improvements for order-to-ship cycle time reduction.
- Evaluate Orchestration alternatives and tradeoffs to recommend the optimal configuration for given constraints.
- Recognize common terminology, setup steps, and best practices associated with Orchestration.
Shipping
- Describe shipping execution: pick release, ship confirm, and delivery management processes.
- Configure shipping rules with carrier selection, freight rating, and packaging configuration.
- Implement drop ship processing with supplier integration, acknowledgment, and tracking.
- Evaluate shipping configurations to recommend approaches optimizing delivery cost and customer service.
- List the configuration options and parameters available for Shipping and describe when each is appropriate.
- Apply Shipping configuration patterns to meet specific business requirements including regulatory compliance.
3
Returns and Holds
2 topics
Return Processing
- Identify return types: RMA returns, exchanges, and credit returns with receipt processing.
- Configure return order processing with authorization, receipt, inspection, and credit/replacement disposition.
- Implement return reason codes, restocking rules, and quality inspection for returned goods handling.
- Analyze return processing to identify patterns and recommend policy improvements reducing return rates.
- Implement Return Processing following best practices for process efficiency, compliance, and data accuracy.
- Diagnose Return Processing issues by analyzing reports, audit trails, and configuration to determine root causes.
Hold Management
- Describe order hold types: credit, pricing, scheduling, and fulfillment holds.
- Configure hold rules with automatic hold application based on credit, pricing, and business conditions.
- Implement hold release workflows with authorization, delegation, and notification processing.
- Evaluate hold management to balance risk control with order processing speed.
- Analyze Hold Management configurations to identify process inefficiencies, gaps, and optimization opportunities.
- Identify the key components and features of Hold Management and describe their primary functions within Oracle Fusion Cloud Order Management Associate.
4
Configuration and Subscription
2 topics
Product Configuration
- Identify product configuration: configurator models, options, and rules for configured products.
- Configure product models with option classes, components, and constraint rules for configure-to-order.
- Implement configuration validation with compatibility rules and pricing impact calculation.
- Analyze configuration designs to recommend model structures supporting product variety efficiently.
- Name the prerequisites, dependencies, and supporting modules required for implementing Product Configuration.
- Configure Product Configuration with appropriate settings and parameters for a production implementation in Oracle Fusion Cloud Order Management Associate.
Subscriptions
- Describe subscription order management: recurring orders, renewal processing, and usage-based billing.
- Configure subscription processing with billing schedules, renewal rules, and amendment handling.
- Implement subscription lifecycle management with activation, suspension, and cancellation workflows.
- Evaluate subscription configurations to recommend approaches for recurring revenue management.
- Explain how to troubleshoot common issues with Subscriptions including error messages and resolution procedures.
- Evaluate Subscriptions alternatives and tradeoffs to recommend the optimal configuration for given constraints.
5
Reporting and Integration
2 topics
OM Reporting
- Identify order management reports: order status, fulfillment, backlog, and revenue reports.
- Implement OTBI order reporting with subject areas for order analysis and fulfillment tracking.
- Configure order analytics dashboards with KPIs for fill rate, cycle time, and backlog management.
- Analyze order data to identify trends and recommend process improvements for customer satisfaction.
- Compare OM Reporting implementation patterns to determine the best approach for business requirements.
- List the configuration options and parameters available for OM Reporting and describe when each is appropriate.
Integration
- Describe OM integration with AR, inventory, manufacturing, pricing, and logistics.
- Configure OM-to-AR integration for invoice creation and revenue recognition from fulfilled orders.
- Implement OM-to-inventory integration with reservation, pick release, and shipment confirmation flows.
- Evaluate integration configurations to ensure seamless order-to-cash process flow.
- Describe the architecture and workflow of Integration including integration points with related processes.
- Implement Integration following best practices for process efficiency, compliance, and data accuracy.
Scope
Included Topics
- All domains in the Oracle Fusion Cloud Order Management Associate exam guide.
- Core topics: Orders, Pricing, Holds, Fulfillment, Returns, Configuration, Orchestration, Reporting.
- Oracle Fusion Cloud services, configuration, and best practices.
- Scenario-based problem solving at the associate level.
Not Covered
- Topics outside the official exam guide scope.
- On-premises legacy application configuration.
- Specific pricing values that change over time.
- Custom development beyond standard configuration.
Official Exam Page
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