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Utilities Meter Cash
The course teaches the implementation of Oracle Utilities Meter to Cash, covering Billing Engine, Rate Design, Payment Processing, Adjustments, and Financial Integration, enabling professionals to configure end‑to‑end utility billing solutions.
105
Minutes
55
Questions
60
Passing Score
$245
Exam Cost
Who Should Take This
Utility billing analysts, implementation consultants, and system integrators who have hands‑on Meter to Cash experience and seek to validate their expertise should enroll. The exam targets associate‑level practitioners who design, configure, and troubleshoot billing workflows, and it supports career advancement toward specialist certification.
What's Covered
1
Billing Engine
2
Rate Design
3
Payment Processing
4
Adjustments and Corrections
5
Financial Integration
6
Bill Presentment
7
Budget Billing and Programs
8
Reporting and Analytics
What's Included in AccelaStudy® AI
Adaptive Knowledge Graph
Practice Questions
Lesson Modules
Console Simulator Labs
Exam Tips & Strategy
20 Activity Formats
Course Outline
65 learning goals
1
Billing Engine
2 topics
Bill Generation
- Identify billing cycle components including bill cycles, windows, bill segments, and bill calculation algorithms.
- Configure bill cycle schedules with window definitions, batch processing settings, and generation frequency parameters.
- Implement bill generation processing with bill segment creation, calculation sequencing, and completion validation.
- Analyze billing requirements to design cycle configurations supporting on-cycle, off-cycle, and on-demand billing.
Bill Segments
- Describe bill segment components including service quantities, rate application, adjustments, and financial transactions.
- Configure bill segment types with calculation algorithms, proration methods, and estimated billing procedures.
- Implement bill segment cancellation and rebilling workflows with adjustment tracking and customer notification.
- Evaluate bill segment processing to design error handling procedures minimizing billing exceptions and customer impact.
2
Rate Design
2 topics
Rate Schedules
- Describe rate schedule components including rate versions, rate components, pricing tiers, and effective dating.
- Configure rate components with calculation methods including flat charges, volumetric pricing, and demand charges.
- Implement tiered pricing structures with block rates, seasonal variations, and time-of-use differentiation.
- Configure rate schedule versioning with effective dates, grandfathering rules, and transition period management.
- Analyze regulatory rate requirements to design rate structures supporting complex tariff compliance obligations.
Riders and Adjustments
- Describe rider types including surcharges, credits, demand response, and regulatory adjustment mechanisms.
- Configure rider calculations with percentage-based, fixed amount, and formula-driven pricing components.
- Implement rider effective dating with regulatory approval tracking, rate case references, and customer notification.
- Evaluate rider architectures to design modular rate components enabling rapid response to regulatory changes.
3
Payment Processing
2 topics
Payment Methods
- Identify payment methods including check, cash, credit card, ACH, auto-pay, and third-party payment processing.
- Configure payment processing with remittance scanning, electronic payment import, and payment application rules.
- Implement auto-pay enrollment with bank account verification, payment scheduling, and failed payment retry logic.
- Analyze payment patterns to design processing architectures supporting high-volume utility payment collection.
Payment Application
- Describe payment distribution rules including FIFO, oldest balance first, and proportional allocation methods.
- Configure overpayment handling with credit balance management, refund processing, and transfer-to-deposit options.
- Implement payment reversal and adjustment workflows with reason codes, approval requirements, and audit trail.
- Evaluate payment application strategies to design rules optimizing cash allocation and minimizing disputed amounts.
4
Adjustments and Corrections
2 topics
Billing Adjustments
- Identify adjustment types including cancel/rebill, write-off, courtesy credit, and regulatory mandated adjustments.
- Configure adjustment type definitions with approval requirements, financial posting rules, and amount limitations.
- Implement cancel/rebill processing with rate retroactivity, proration recalculation, and customer balance correction.
- Analyze adjustment patterns to design approval workflows balancing operational efficiency with financial controls.
Disputes and Write-offs
- Describe dispute management features including dispute creation, investigation tracking, and resolution processing.
- Configure write-off processing with eligibility criteria, approval hierarchies, and bad debt recovery tracking.
- Implement dispute resolution workflows with customer communication, adjustment generation, and case closure.
- Evaluate dispute management to design processes reducing resolution time while maintaining financial accuracy.
5
Financial Integration
2 topics
GL Accounting
- Describe GL interface components including distribution codes, accounting periods, and journal generation processes.
- Configure distribution codes mapping billing transactions to general ledger accounts for revenue and receivable posting.
- Implement GL extract processing with period-end generation, balancing validation, and ERP system integration.
- Analyze financial integration requirements to design distribution code structures supporting regulatory accounting standards.
Revenue Management
- Describe revenue recognition components including unbilled revenue accrual, deferred revenue, and revenue reporting.
- Configure unbilled revenue calculation with consumption estimation, rate application, and period-end accrual processing.
- Implement regulatory reporting extracts with rate case support, revenue adequacy analysis, and cost-of-service data.
- Evaluate revenue management approaches to design financial reporting supporting regulatory filing requirements.
6
Bill Presentment
2 topics
Bill Print and Delivery
- Identify bill presentment options including print, email, electronic bill presentment, and third-party delivery channels.
- Configure bill print templates with layout design, dynamic content, graph generation, and regulatory notice insertion.
- Implement electronic billing with paperless enrollment, email delivery, and customer portal bill access.
- Analyze bill delivery requirements to design multi-channel presentment supporting customer communication preferences.
Customer Communication
- Describe notification types including billing alerts, payment confirmations, usage alerts, and outage communications.
- Configure notification preferences with channel selection, frequency settings, and threshold-based triggering rules.
- Implement proactive usage alerts with budget billing comparisons, high usage warnings, and conservation tips.
- Evaluate communication strategies to design notification frameworks improving customer engagement and satisfaction.
7
Budget Billing and Programs
2 topics
Budget Billing
- Describe budget billing concepts including levelized payment calculation, true-up processing, and recalculation triggers.
- Configure budget billing plans with annual estimation, monthly payment amounts, and quarterly review scheduling.
- Implement true-up processing with balance settlement, plan recalculation, and customer notification workflows.
- Analyze budget billing effectiveness to design plan parameters minimizing settlement amounts and customer confusion.
Utility Programs
- Describe utility program types including demand response, energy efficiency, net metering, and assistance programs.
- Configure assistance programs with eligibility criteria, benefit calculation, and recertification scheduling.
- Implement net metering with export credit calculation, rollover rules, and annual true-up settlement processing.
- Evaluate program design to recommend configurations supporting regulatory mandates and customer participation goals.
8
Reporting and Analytics
2 topics
Operational Reporting
- Identify billing operations reports including exception reports, aging reports, revenue reports, and collection dashboards.
- Configure exception monitoring with billing error detection, high-bill identification, and estimated reading tracking.
- Implement operational dashboards with billing cycle progress, payment collection rates, and adjustment trending.
- Analyze reporting needs to design operational views supporting billing operations teams and management oversight.
Regulatory Reporting
- Describe regulatory reporting requirements including rate case support, service quality metrics, and financial disclosures.
- Configure regulatory extract generation with data aggregation, compliance formatting, and submission scheduling.
- Implement audit trail reports with transaction history, adjustment documentation, and approval chain verification.
- Evaluate compliance requirements to design reporting frameworks meeting public utility commission filing obligations.
Scope
Included Topics
- All domains in the Oracle Utilities Meter to Cash exam: billing, rate calculation, payment processing, adjustments, and financial integration.
- Rate design and calculation: rate schedules, rate components, riders, and tiered pricing for utility billing.
- Payment processing: payment methods, remittance, auto-pay, refunds, and third-party payment integration.
- Financial integration: GL accounting, revenue recognition, regulatory reporting, and audit compliance.
Not Covered
- Oracle Utilities Customer to Meter customer management and device configuration.
- Oracle Utilities MDM analytics and interval data validation engine configuration.
- Oracle Utilities Network Management and outage management systems.
- Tax calculation engine configuration beyond utility billing tax integration.
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